We’ve got your next Popeyes order covered, but you may have some difficulties getting it. This customer and others online vent about their favorite menu item and why it’s so hard to get.

After trying to place an order for a Popeyes item, this customer took to TikTok.

“Popeyes, what’s with y’all trying to hide the fact that y’all have blackened tenders? I was like, ‘Give me a five-piece tenders,’ and they’re talking about ‘spicy or classic?’ [Expletive], I want them blackened. Like, what are you talking about it? … Yeah, I want ’em fresh. Oh my God, they really act like it’s a menu secret. It’s on the menu,” said @lovelymo____.

The TikToker is correct. On the Popeyes website, there is an option to order blackened chicken tenders.

Turns out @lovelymo____ is not alone. Several people took to the comments to share their frustrations with trying to order Popeyes blackened tenders.

“I order them for pickup on the app and the employees either say they mysteriously never got my mobile order or when I show up they say ‘well you have to wait for those’ that’s why I ordered ahead!!” says one comment.

“I’ve never been able to get them at my local Popeyes. I ordered them on DoorDash and they gave me regular crispy,” says another comment.