When ordering food at a restaurant, it’s not uncommon to place your order via tablet. Restaurants like Chili’s and Olive Garden have embraced this system, allowing guests to browse the menu and place their orders via tablets on tables rather than through a server directly.

But not every customer has been thrilled with the addition of tablets from companies like Ziosk to their dining table. One customer claimed that their Ziosk would not let them tip anything other than 20%. Others have questioned how such devices calculate their totals.

Now, another internet user is calling out the ordering system after recounting a negative experience at a restaurant that uses Ziosk.

In a video, TikTok user Jared (@thehardpillguy) recalls a recent experience at a restaurant using Ziosk machines. Though he does not specify which restaurant it is, his clip has garnered over 1 million views.

According to Jared, he was eating at this restaurant, and when it came time to pay, he noticed that his total was $51.16. The Ziosk suggested a 30% tip, which the machine listed at $18.83.

“And I’m usually a big tipper anyways, especially if the service is really good…and in my mind, you tip off of the subtotal. not after the tax amount—but that percentage didn’t make sense,” he explains.