KAMPALA, UGANDA – Britam, a financial services provider in Uganda, has unveiled “My Britam,” a suite of self-service portals designed to empower clients and partners to manage their insurance and investments independently and efficiently. The launch is part of the company’s “Take Control” campaign, which aims to transform the insurance and financial services landscape in Uganda.

The introduction of the portals marks a significant milestone in Britam’s digital transformation journey, providing clients and partners with the autonomy and convenience to manage their insurance and financial needs. According to Allan Mafabi, Chief Executive Officer at Britam Insurance Company (Uganda) Ltd, “Our portals represent a significant leap forward in our digital transformation journey, and we are excited about the positive impact this will have on our clients’ and partners’ ability to manage their insurance needs.”

The insurance portal enables clients and partners to purchase insurance, manage policies, file claims, and receive instant feedback, all through a centralized online platform. This is the first phase of a broader rollout that will soon include Motor Insurance and other products, offering a comprehensive management experience for all types of insurance services. Banks and brokers will also be able to self-serve, improving the customer experience for both them and our shared clients.