Sony Xperia fans report major problems after downloading this update
Ibrahim Saleh Musa
Feb. 13, 2020
SOME Sony Xperia fans are experiencing catastrophic problems with their smartphones after downloading a brand new Android update.
Sony started rolling out Android 10 for the Xperia 1 and Xperia 5 in December and last month treated the Xperia XZ3 and Xperia XZ2 to the update. While the new software seems great on paper – with new navigations gestures, a glorious system-wide dark mode and more – it seems the latest Android build is crippling some devices.
Some Xperia fans are reporting that after installing Android 10, their device is taking a dramatic turn for the worst. In fact, an XZ3 owner has taken to Reddit to complain of heinously slow response times on their device and “not being able to run more than one app at the same time” without serious performance issues.
They said: “So I've been trying to live with this update but I'm very desperate for solutions to fix the terribly slow response times and not being able to run more than one app at the same time. Is there any way to downgrade to Android 9 or a way to make Android 10 work reliably?”
An Xperia 1 owner also took to Reddit and said since installing Android 10, their device is showing notifications hours after the fact. Some XZ2 owners meanwhile are complaining the device’s fingerprint scanner is no longer as reliable, taking as many as three attempts to unlock every time.
The Xperia 1 user explained: “After the Android 10 update, my Xperia 1 keeps showing notifications hours after its intended time, even for apps where battery optimisation is disabled. I checked all the stamina settings. They are all disabled. Is anyone else having this issue?"
An Xperia XZ2 owner added: “Since the update, suddenly the fingerprint scanner always takes 2-3 approaches to unlock. I already scanned the prints new, no change. Anyone else noticed that?”
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That’s certainly not the last of the problems on the cards for some Xperia owners at the moment. As noted by Android Police , it seems the XZ3’s fingerprint scanner has also slowed down, the camera app has refused to open and a user’s default SMS app keeps resetting by itself.
Finally, other users have reported issues of overheating and dramatically reduced battery life. Certainly not what Android 10 had in mind…
Some users have said a phone restart or hard rest solves the problem… for a short time at least. A factory reset also doesn’t seem to fix things completely either.
Although some Xperia 1 and Xperia 5 units appear to be suffering from bugs related to the recent Android 10 update, it seems devices running the Snapdragon 845 (such as the Xperia XZ3) have been hit the hardest.
Sony has been rumoured to have paused the rollout of Android 10 for its devices, meaning if you haven’t already got it installed it’s possible you won’t experience the problems listed above.
If your phone is affected by issues with Android 10, it’s always possible for you to downgrade to Android 9 again. However that process is neither simple or recommended for security reasons. Plus, reverting back to an old operating system will completely wipe your phone, so a back-up is necessary.
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